Who we are
Riverdesk Advisory Sdn. Bhd. (“Riverdesk”, “we”, “us”) is a university admissions advisory based at Unit 15-2, Menara Centara, Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia. We are the party responsible for the personal information described in this policy.
What we collect
We keep data collection to what the advisory service actually needs. Depending on how you use it, that may include:
- Your name, email address and phone number
- Academic details you choose to share, such as qualifications and results
- Study preferences, including destinations and fields of interest
- The contents of any message you send us
- Basic technical data such as browser type and the pages you view
How we use it
Your information is used to reply to enquiries, build course and scholarship shortlists, guide applications where you ask us to, and improve this website. We rely on your consent and on our legitimate interest in delivering the service you requested.
Who we share it with
We do not sell your data. Where you ask us to help with a specific application, we pass only the details needed to the relevant institution, and only with your agreement. Trusted providers who host our systems may process data on our behalf under confidentiality obligations.
How long we keep it
We hold enquiry details for as long as needed to assist you and for a reasonable period afterwards in case you return. When the information is no longer needed, we delete or anonymise it.
Your rights
You may ask to see the personal data we hold about you, request that we correct or delete it, or withdraw your consent at any time. To do any of these, email [email protected].
Cookies
This website uses a small number of cookies. Our Cookie Policy explains which and why.
Contact
Questions about this policy? Write to us at Unit 15-2, Menara Centara, Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia, call +603 7890 2255, or email [email protected].